Privacy Policy

Effective Date: 1st September 2025.

Beacon Info Tech Limited (Company number 16682371) (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard information when you use our websites, software, platforms, and related services (collectively, the “Services”).

1. Who We Are

RateRadar is operated by Beacon Info Tech Limited.

If you have questions or concerns about this policy, you can contact us at: [email protected]

2. Information We Collect

We may collect the following types of personal data:

Account Information: Name, email address, password, and contact details.

Billing Information: Payment details are processed securely by our third-party payment provider. We do not store full payment information on our servers.

Usage Data: IP address, browser type, device information, and activity on our platform.

Analytics & Cookies: Data collected automatically via cookies, analytics, and tracking tools (managed through Google Tag Manager and CookieBot in compliance with GDPR).

3. How We Use Your Data

We process personal data for the following purposes:

To create and manage user accounts.

To process billing and payments.

To provide customer support.

To send service updates and marketing communications (where legally permitted).

To improve and develop our products and services.

4. Sharing of Information

We may share your information with trusted third parties, including:

Payment processors (for secure transactions).

Analytics providers (to improve user experience).

Cloud hosting services (to securely host our application).

Marketing platforms (for service updates and promotions, only where permitted).

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your personal data for as long as you have an active account, and for up to 12 months after account closure to comply with legal, accounting, or regulatory requirements.

6. Security

We take appropriate technical and organisational measures to protect your data, including:

Encryption of sensitive information.

Restricted access to personal data.

Regular monitoring and system safeguards.

7. Your Rights (GDPR)

If you are located in the EU/EEA or other jurisdictions with similar laws, you have the right to:

Access your personal data.

Request corrections or updates.

Request deletion of your data.

Object to or restrict certain processing.

Withdraw consent at any time (for marketing communications).

Lodge a complaint with your local data protection authority.

To exercise your rights, contact us at [email protected]

8. International Users

RateRadar serves customers worldwide. Your information may be transferred and processed outside your country of residence. We take steps to ensure adequate safeguards are in place to protect your data.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Effective Date.”